Privacy Policy

Last modified: 12/06/2025

1. Introduction

This Privacy Policy describes how SynerGen Technologies, S.L. ("we", "our", or "us"), domiciled at Gran Via de les Corts Catalanes 672, 08010, Barcelona, Spain, collects, uses, and protects your personal data when you visit our website (srngn.com) or interact with its features.
We are committed to protecting your privacy in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. What Data We Collect

We collect two types of data:

a. Personal Data (Provided by You Voluntarily)
We only collect personal data when you voluntarily submit it through our forms. This may include:

  • Name
  • Email address
  • Phone number
  • Company name
You provide this information when scheduling a call or demo via our forms.

b. Usage and Technical Data (Collected Automatically)
When you visit the site, we may automatically collect:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Language preference (stored in cookies or localStorage)
This data is collected through tools like Google Analytics and may use cookies or similar technologies.

3. How We Collect Your Data

We collect data in the following ways:

  • Contact Form: When you submit your information through the contact form (powered by Netlify Forms).
  • Demo Scheduling: When you schedule a Google Meet call through the Google Calendar modal.
  • YouTube Video Embeds: When you view embedded YouTube content, which may set cookies or collect usage data.
  • Analytics Tracking: Via Google Analytics cookies
  • Language Preference Cookies: We may store a language preference in a cookie or local storage to improve your browsing experience.

4. Legal Basis for Processing

We process your personal data on the following legal grounds, as permitted by GDPR:

  • Consent: When you submit your contact information or schedule a demo, you consent to us using that data to respond to your inquiry.
  • Legitimate Interests: We may process minimal technical or usage data (e.g., for site performance or analytics) to improve our services, provided this does not override your rights.
  • Compliance with Legal Obligations: Where necessary to meet regulatory requirements.

5. How We Use Your Data

Your data is used only for the following purposes:

  • Respond to your contact requests and schedule meetings
  • Improve site performance and user experience
  • Remember your language preference
  • Monitor and analyse website traffic
We do not sell, rent, or trade your personal information.

6. Data Sharing

We do not sell or share your personal data for marketing purposes. We use the following third-party services:

  • Netlify - for website hosting and contact form processing (U.S.-based servers)
  • Google Analytics - for usage tracking and site performance
  • Google Calendar / Meet - for demo scheduling (may involve your name/email)
  • YouTube - to display video content; may collect engagement metrics
These providers may process your data under their own privacy terms and are required to meet applicable privacy standards.

7. Cookies & Tracking

We use cookies and similar technologies for:

  • Analytics - via Google Analytics
  • Language selection - to store your language preference
  • YouTube embeds - which may set tracking cookies
  • Google Calendar embeds - which may set tracking cookies
You will be shown a cookie banner upon your first visit, allowing you to:
  • Accept or decline non-essential cookies
  • Review and adjust cookie settings at any time
For more detail, see our separate Cookie Policy.

8. International Transfers

Some of our service providers (e.g., Netlify) may store your data on servers located outside the European Union, particularly in the United States. We ensure that appropriate safeguards are in place for such transfers (e.g., Standard Contractual Clauses).

9. Your Rights

As a data subject under GDPR, you have the right to:

  • Access your data
  • Request correction or deletion
  • Object to processing or request restriction
  • Withdraw consent at any time
  • File a complaint with a data protection authority
To exercise any of these rights, contact us at contact@snrgn.com.

10. Data Retention

We retain personal data only as long as necessary for the purpose it was collected, unless a longer period is required by law or internal policies.

11. Changes to This Privacy Policy

We may update this policy from time to time. Updates will be posted on this page with a revised "Last modified" date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:
SynerGen Technologies, S.L.
Email: contact@snrgn.com